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What is the minimum age for entry? / Should I bring ID?All Gloeilamp events are 18+. ID Card required.
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Is there a wardrobe for items such as jackets and bags?A wardrobe or lockers for jackets and small handbags are available at every event.
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Where can I find my tickets?Your ticket should be sent to your email. Didn't receive it? Send us an e-mail and we will figure it out for you.
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Is there ticket sale at the door?Unless the event is completely sold out, event tickets are sold at the door. Mind that they are more expensive than the pre-sale on the website!
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I lost something at the event (Lost and Found)If we find any items at the events we will keep them for you. Send us an e-mail to check if we found your lost item.
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How can I get to the event?Tram 5 stops at a 2 minute walking distance from the venue. The venue is also reachable by bike and car, use a navigator such as Google maps towards Theater De Landing, Uilenstede 106 - Amstelveen
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Untill what time can I enter the event?Entry closes three hours before the event ends. Keep an eye on our social media for final updates and reminders.
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How can I get in contact?Send us an e-mail at: info@prime-events.nl We'd love your feedback to make our events better!
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Can I get a refund?Tickets and tokens are non-refundable. Unless an event is moved or cancelled, then you will be informed about receiving a refund.
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